Overview
An omnichannel retailer needed a single source of truth for store performance, inventory, and fulfillment SLAs. Data lived across POS, 3PL, and an internal ERP, which made weekly reporting slow and error-prone.
What we delivered
- A unified data layer that normalized inventory, sales, and shipment events.
- Real-time KPI dashboards for regional managers and HQ leadership.
- Automated exception alerts for stockouts and delayed shipments.
Outcomes
- Weekly reporting time reduced from 2 days to 2 hours.
- Store managers gained daily insight into revenue, returns, and backorders.
- Leadership had a single dashboard for forecasting and staffing decisions.
Notes
We paired with the internal analytics team and left a documented ETL pipeline with ownership handover.